Unlike many other web sites that have special rules and lots of fine print, EcceKo offers free shipping on all domestic orders over $50 and $6 flat-rate shipping on everything else (except international orders due to cost).
Just because shipping is cheap doesn't mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 2-4 business days.
If you are not 100% satisfied with your purchase, you can return your order for a full refund. We believe that in order to convince you of the quality of our matcha, it only makes sense to accept returns if you're ever unsatisfied. Just shoot an email to firstname.lastname@example.org; we'll take it from there.